Rising popularity in voice assistants will make business consider new ways of working

Are you already using your ‘home’ assistant at work? Share your experiences with us…

Imagine attending a business meeting with an Amazon Echo (or any voice-driven device) sitting on the conference table. A question arises about the month’s sales numbers in the Southeast region. Instead of opening a laptop, opening a program like Excel and finding the numbers, you simply ask the device and get the answer instantly. That kind of scenario is increasingly becoming a reality, although it is still far from common place in business just yet. With the increasing popularity of devices like the Amazon Echo, people are beginning to get used to the idea of interacting with computers using their voices. Anytime a phenomenon like this enters the consumer realm, it is only a matter of time before we see it in business. Chuck Ganapathi, CEO at Tact, an AI-driven sales tool that uses voice, type and touch, says with our devices changing, voice makes a lot of sense. “There is no mouse on your phone. You don’t want to use a keyboard on your phone. With a smart watch, there is no keyboard. With Alexa, there is no screen. You have to think of more natural ways to interact with the device.” As Werner Vogels, Amazon’s chief technology officer,… Voice interfaces beginning to find their way into business

thumbnail courtesy of techcrunch.com

 

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